Privacy Policy

Introduction

Welcome to Layana Boutique. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights.

1. Information We Collect

We collect personal information that you provide to us when creating an account, placing an order, or contacting us. This may include:

  • Name, email address, phone number, and shipping/billing address.
  • Payment information (processed securely through our payment partner, Razorpay).
  • Account credentials for our platform.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you regarding your order status, updates, and promotional offers.
  • Improve our website, products, and customer service.
  • Detect and prevent fraudulent transactions.

3. Third-Party Services

We may share your data with trusted third-party service providers to facilitate our services:

  • Payment Processing: We use Razorpay to process payments securely. We do not store your full credit card or UPI details on our servers.
  • Communications: We use Resend to send you transactional and marketing emails.
  • Analytics & Performance: We use Sentry to monitor website performance and track errors to improve your experience.
  • Database & Authentication: We use Firebase for secure user authentication and database management.

4. Data Security

We implement robust security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, but this may affect site functionality.

6. Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: